Refund Policy

We accept returns on eligible items within 7 days of delivery or pickup. Items must be unused, unworn, and in original condition.

Final sale items include:

• earrings

• custom or personalized items

• gift packaging upgrades

• sale items

If your item arrives damaged or incorrect, contact us within 3 days with photos and your order number.

Customers are responsible for return shipping unless the issue was caused by damage, defect, or our error.

Refunds are processed after the returned item is received and inspected.

Refund Policy - the basics

We accept returns on eligible items within 7 days of delivery or pickup. Items must be unused, unworn, and in original condition.

Final sale items include:

• earrings

• custom or personalized items

• gift packaging upgrades

• sale items

If your item arrives damaged or incorrect, contact us within 3 days with photos and your order number.

Customers are responsible for return shipping unless the issue was caused by damage, defect, or our error.

Refunds are processed after the returned item is received and inspected.

What to include in the Refund Policy

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.